- Agentic Workflows
- Invalid Insurance
|
Message
|
Message Sent
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Patient Identifier
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Patient Name
|
Classification
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Status
|
Last Updated
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|---|---|---|---|---|---|---|
| Your insurance coverage requires verification before your upcoming appointment on June 15th. Please call us to confirm. | 05/15/2025 02:30 PM | 26782 | John Smith | verification_required_action | Sent | 05/15/2025 02:31 PM |
| Great news! Your insurance coverage is active and confirmed for your appointment on June 20th. | 05/14/2025 10:15 AM | 26798 | Michael Chen | active_coverage_action | Sent | 05/14/2025 10:16 AM |
| Unfortunately, we cannot verify insurance coverage for your appointment. Please contact your insurance provider. | - | 26801 | Jennifer Rodriguez | no_coverage_action | Queued | 05/13/2025 03:45 PM |
| Please bring your updated insurance card to your appointment on June 18th for verification. | 05/13/2025 03:45 PM | 26801 | David Thompson | verification_required_action | Sent | 05/12/2025 11:20 AM |
| Your insurance is confirmed active. No additional verification needed for your June 22nd visit. | - | 26745 | Lisa Martinez | active_coverage_action | Queued | 05/11/2025 09:35 AM |
| Insurance verification failed. Your appointment may require self-pay. Please call to discuss options. | - | 26732 | Robert Williams | no_coverage_action | Failed | 05/10/2025 04:20 PM |
| Insurance requires prior authorization for your procedure. Please contact us to complete paperwork. | 05/09/2025 01:45 PM | 26721 | Amanda Davis | verification_required_action | Sent | 05/09/2025 01:50 PM |
| Excellent! Your insurance benefits are confirmed and active for all scheduled appointments. | 05/08/2025 12:00 PM | 26734 | Brian Miller | active_coverage_action | Sent | 05/08/2025 12:01 PM |
| Unable to verify insurance. Your policy may have lapsed. Please provide updated information. | - | 26734 | Jessica Taylor | no_coverage_action | Queued | 05/07/2025 08:35 AM |
| Reminder: Please verify your insurance details 48 hours before your appointment on June 25th. | 05/06/2025 05:15 PM | 26734 | Christopher Wilson | verification_required_action | Sent | 05/06/2025 05:16 PM |
